Packing Slip

What is a Packing Slip? Why is it Important for eCommerce?

Packing solutions have seen slow evolution ever since the introduction of eCommerce. When we talk about packing solutions, we consider multiple eCommerce packaging components. The correct use of these components and packing solutions solves multiple issues. One of the essential components of packaging is documentation. It includes the packing slip, invoice, and shipping labels.

Packing slips and labeling the packages may seem like a simple task. However, it holds its significance in eCommerce shipment as getting it wrong can result in the incorrect shipment. In the worst scenario, the product may not reach its destination. Hence, there is no scope for shippers to make even the slightest mistake in the packing slip. 

Once a package is out for delivery, it is handled by various parties until it reaches the destination. Including a detailed packing slip is a great way to keep everyone involved in the shipment on the same page. 

But what exactly is a packing slip? Is there any difference between the packing slip and an invoice? Read on to get clarity on common questions related to packing slips. 

Packing Slip vs Shipping Label vs Invoice 

Many times people get confused with these terms. However, it is essential to distinguish between these so these documents can be efficiently used for different purposes. Know the difference between packing slip, shipping label, and invoice here. 

Packing Slip

A packing slip is a document created by the shipper for packages. It contains all details of the items included in the package. Information details included in the package are SKU number, weight, dimension, and number of units that are shipped. It also holds the shipper’s address and the customer’s address.  

Packing slip acts as a checklist to confirm that the customer accurately receives all the items. 

Shipping Label

A shipping label is created explicitly for transport vendors. It is used by carriers and transport vendors to track shipments.

The document helps transport vendors in the movement of products and to verify shipment details. It also helps them to cross-verify that the right shipment is done.  


The invoice should not be confused with packing slips. While the packing slip is a detailed document that shows all details of the shipment, an invoice is specifically a billing document. An invoice is a specific document rather than a detailed checklist. It holds the billing details of the purchased order. 

Invoice shows the price of each item as well as the total bill of all orders in a package. The invoice also contains the shipping address and billing address. 

Importance of Packing Slips in eCommerce 

Find out the benefits of using packing slips in eCommerce here: 

1. To confirm the right shipment  

In eCommerce, businesses cannot compromise with any error in shipment. To ensure the right shipment, it is important to cross-verify orders at various checkpoints like at the time of packaging, transportation, storage at the warehouse, and delivery. 

A well-organized document helps an individual in the supply chain to verify packages for which the packing slips are used. 

The primary reason to create a packing slip is to ensure that customers receive the right product. Matching product types as per the specifications mentioned in the packing slips ensures the right delivery of the product both in terms of quality and quantity. 

The packing slip shows the number of items that a package contains. At the time of packaging of products, the packing slip is used as a reference to ensure that all items are packed in the box before it is sealed.  

Later, when the product is delivered to customers, it is used to confirm whether the right shipment has been received or not.

2. To enhance the packaging process 

When managing the delivery process for eCommerce, the packing slips make the shipping and packaging process simple and smooth. Packing slips tell the staff involved in packing and delivery about what needs to be packed and what is inside the package. 

Using a packing slip speeds up the packing process and also makes the shipment as well as the return shipment efficient. 

3. To manage items for bulk orders

Packing slips are useful to divide complete orders into multiple packages or shipments. Suppose there are multiple SKUs that are stored in different warehouses and they need to be packed in different boxes. In that case, packing slips help in tracking orders and quantity. 

The courier service provider uses packing slips to organize and track items. In case of any discrepancies, like missing items, wrong products etc., the seller can correct them on time. 

4. To minimize package misplacement 

Shipping process can go wrong very quickly. Throughout the supply chain, it is possible for packages to go missing or mishandled anywhere. 

With the right packing slips attached with the packing items, it is easier for shippers to deal with such a situation. In case the package is found to be unboxed, it is easier to put things together and confirm the right kind of packing with the help of a packing slip. In the absence of packing slips, the person will have to pack things randomly without the exact information. 

5. To enhance customer satisfaction 

Once the order is received by the customer, they can use the packing slips to cross-check the order received from the seller. The content in the packing slip reminds them of the purchased items. They can confirm the receipt of the right product. In case any items are missing, they can connect with the eCommerce seller and get the issue resolved. 

What Should a Packing Slip Include?

The information in the packing slips is key for both courier service providers and customers. The packing slip helps them know the origin of shipment and who needs the package. Apart from this, the packing slip also reflects the type of products packed i.e whether it is some specialized product or fragile item. 

Packing slips can easily be created in an Excel spreadsheet and can be shared for use in inventory, creating invoices and tracking delivery. 

Check the details that should be included in the packing slip here:

  • Recipient’s name and address
  • Brand/seller’s name
  • Sender’s address
  • Item quantity
  • Item weight
  • Item description
  • Tracking number 
  • Barcode 
  • Note (if any) 

To know how a packing slip looks like, check the image as depicted below: 

Packing Slip template

Packing Slips Templates

Businesses must use packing slips templates to make it easier for shippers and customers to read notes and track items in the package. As the type of products shipped varies, businesses must use specific packing slips templates. 

Here are a few things to consider when customizing a packing slips template:

  • Include the logo of the brand/company in the packing slip. It enhances customer engagement with the seller.
  • Check if the shipment requires a specific type of packing slip.
  • Use notes for shipment of fragile or special items.
  • Include extra space to add more items.
  • Ensure that there is no error while entering details in packing slips. 


We have covered all the points about packing slips above. Hope the guidelines are useful for eCommerce sellers and businesses to create the most appropriate packing slips for businesses.

Right packing and delivery services are two crucial processes in eCommerce. Businesses must make sure to connect with the right shipping partner who can provide them with quality services. 

Why rely on one courier partner when you can connect with multiple partners for the delivery of products?   

Pickrr is a one-stop shipping solution for eCommerce. We help eCommerce sellers connect with 21+ courier partners to deliver products anywhere in India. Integrate your eCommerce website with Pickrr’s AI-based dashboard to synchronize orders and connect with a courier partner of your choice. 

Sign up with Pickrr to access the dashboard and avail of smart shipping services. 

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