Choosing an optimal last-mile delivery partner for your business is crucial for a D2C brand. Although there are thousands of B2B delivery service providers, which one is best for your business? However, how to select the best service provider for your business? What qualities should a b2b last mile delivery company have that can help you deliver your products faster to customers?
According to Statista, the global last-mile delivery market is expected to exceed $200 billion by 2027, up from 108.1 billion in 2020. The increased number of online orders is driving the growth of the last mile delivery market.
Since we know that last mile delivery is crucial for business, what is b2b last mile delivery? Let’s have a look:
What is B2B Last Mile Delivery?
Deliveries from a distribution hub to the client’s delivery destination are B2B last mile deliveries. It aims to deliver the packages as affordably, quickly, and accurately as possible.
A major challenge a B2B delivery faces to perfect its last mile operations is managing the exponentially growing business fleet. These businesses have noticed that route management, delivery time, and safety of the products need significant improvements. As a result, businesses rely on outsourced fleets to meet fluctuating demand from customers and faster delivery times.
Last Mile Delivery Tips for B2B Companies
A quick online search for last mile delivery companies yields an insurmountable number of impossible options to evaluate. Here are some pointers on what to look for in a good last-mile b2b delivery service provider to help you save time researching and ultimately selecting one.
Delivery Tracking and Estimated Time of Arrival
While live tracking allows you to monitor your cargo closely, b2b last mile delivery tracking will improve that delivery date. Make certain that the company you work with employs GPS tracking so that the movement of goods can be tracked easily and the delivery destination point can be alerted for the arrival of the vehicle in advance. Moreover, you should also ensure that the b2b last mile delivery service provider offers real-time freight tracking. The technology offers freight updates to reduce the delivery errors making last mile delivery smooth and hassle-free. .
How will you be notified of changes in ETA, delays, or deliveries? Enquire about how the delivery company will notify you. Ensure you are updated via email, text message, or phone call.
Electronic Proof of Delivery
Proof of Delivery is the process that ensures that the recipient has received the placed order. ePOD or electronic proof of delivery eliminates the hassle of maintaining the delivery receipt. It provides all the documents of the order delivery using internet and POD apps. In today’s era where documentation is quite critical, you must ensure that the b2b last mile delivery company has adequate infrastructure and technologies to support and offer electronic proof of delivery to your brand.
Options for Flexible Delivery
Last-minute requests are unavoidable. Collaborating with a team of experts who can quickly adapt to order changes is necessary. A company that cannot accommodate urgent requests or correctly manages last-minute changes may cause last mile problems. While selecting a last mile delivery service provider, the brands must ensure they get flexible delivery options from the logistics company.
Determine how frequently you will communicate with your last mile delivery team. Remember that outsourcing your b2b last mile delivery will free up your time so you can focus on other tasks. However, building relationships with the people who handle your freight is still critical.
Freight Security and Safety
Find a transportation company that will ship your freight accurately and safely. Inquire about the safety and security measures, and damage policies companies have to protect the shipment. Look for answers that include:
- Secure locks
- Yard parking with restricted access
- Terminals with fences
- Surveillance by cameras
- Constant communication between drivers
Experience is essential for success in the transportation industry. This includes a team with real industry experience, management who are updated with current technological advancements, and a company with a reputation for producing high-quality, dependable work.
How Does Pickrr Help In Last Mile B2B Delivery?
Customers and merchants have varying needs and expectations, making it difficult for Last-Mile Delivery service providers to meet them. As a result, third-party logistics companies like Pickrr are providing effective last mile delivery services to ensure that your brand can provide a better shopping experience to the customers.
Pickrr, a 3PL B2B last mile delivery company, relies on proper supply chain monitoring and inventory management software. The organization implements advanced technologies for routing efficiency and providing visibility to the brands so they can deliver the products seamlessly to the destination.
With rising delivery expectations and capacity, last mile delivery companies must select service providers to help them meet demand. Following the strategies outlined above, businesses can select service providers who will assist them in scaling delivery and providing the best delivery experience to their customers.