Every day, goods and packages in bulk get transported from one location to another to meet the daily requirements of people. Be it groceries, essential items, or other eCommerce shopping deliveries, several requirements are fulfilled daily.
Behind such successful massive order fulfillment, there is a robust backend of logistics that works effectively to meet the requirements of both businesses and end consumers. The shipping services work in two ways- B2B and B2C delivery. However, both B2B and B2C order fulfillment works differently from each other.
What is B2B Shipping?
B2B shipping refers to the shipment of products from one company to another company/ warehouse in bulk.One of the most common examples of B2B shipping is product dispatch from wholesalers to retailers for further resale to customers.
B2B shipping involves shipping packages in bulk and in multiple stages, such as taking packages from the factory to the mother hub, distributors, and finally to the retailers. Moreover, there are several multi-location and intercity points where logistics plays an essential role in B2B shipping.
To meet the logistics needs of B2B, third-party companies come up with B2B shipping services. Full truckload and half truck load are two such significant services used by shipping companies to fulfill B2B orders.
B2B shipping is a large segment. According to a 2019 McKinsey report, the B2B sectors such as contract logistics, freight forwarding, trucking, shipping, and railway are growing moderately at 4-9% per year, and B2C sectors, particularly cross-border e-commerce, are growing at 30 % a year over the past five years and is expected to continue apace.
Looking at the growth rate of the B2B logistics sector, several logistics companies have started investing in technologies to offer the best B2B services to their clients.
How to Improve B2B Delivery Process?
In the case of B2B order fulfillment, the products are either delivered to retailers or businesses. Such orders are placed in bulk. Hence there must be accuracy and transparency in delivery services.
Here are some important factors to consider when fulfilling B2B orders.
Route Management
Optimizing the shipping route is most important to ensure on-time delivery of goods and products to the destination. Ensure the B2B delivery service provider has planned the route well to offer fast delivery. The “Route Optimization Tools” can be used to optimize routes and improve the efficiency of delivery services.
Route management not only means choosing the shortest distance between the pickup point and the destination but also managing the transportation service costs and making the delivery operations more efficient.
B2B Delivery Tracking
Businesses must have real-time package tracking access. This lets them know where their packages are and when they are expected to reach their destination. B2B deliveries do not have access to the order tracking system. They wait for the package to arrive at a specific location.
Real-time visibility makes it easier for businesses to identify challenges and take quick decisions. When choosing a delivery partner, it is good to choose a delivery partner that provides good visibility through real-time order tracking.
Customer Service
Choose a B2B delivery service provider that offers excellent customer support service. B2B involves the movement of goods from one location to another in bulk. Regular communication is thus required to ensure that the product will be delivered on time and in good condition.
Quick and clear communication helps to build trust. The communication must be transparent with all parties involved, including the delivery manager and drivers.
Delivery Cost
One of the biggest challenges in B2B delivery is the cost, as packages are delivered in bulk. A well-established B2B shipping company uses its years of experience to offer services at a reasonable cost. They analyze each operation to cut costs and offer the best service to their clients at an optimum cost. Analytical strategies and good planning help them estimate a delivery budget.
Moreover, technologies have made it possible to analyze optimum routes, predict deliveries and develop solutions that help optimize delivery operations at the best minimum cost possible.
Multiple Delivery Options
As a business, the delivery requirement may vary depending on the orders received and delivery needs. Some businesses may need same-day or next-day delivery, while others may need delivery requirements on a priority basis. Hence, the option to choose from multiple delivery options is worth considering.
Businesses can opt for a service according to their daily needs when given multiple delivery options. For example, during the festive seasons, businesses can opt for priority delivery services or express delivery options.
Conclusion
Looking for a transparent and reliable shipping partner for B2B order fulfillment? Contact Pickrr. Pickrr can help you meet your business logistics requirements as e offer tech-enabled solutions to serve our clients in the best possible ways.
Sign up with Pickrr to know more about B2B shipping services.